Scrum 實戰力|我的 Scrum Master, Tech Lead, Project Manager 歷程
組織因缺乏結構化的排程管理與過早啟動專案,面臨嚴重的交付摩擦。在需求未穩定的情況下,團隊頻繁在 Sprint 中途被迫轉向,導致範疇蔓延(Scope Creep)常態化並屢次錯過里程碑。由於這些結構性缺陷隱而未現,開發人員往往不公平地為系統性的交付延遲背黑鍋,嚴重打擊團隊士氣。
由於商業需求與技術限制之間的脫節,平台面臨嚴重的效能降級與每日系統停機。非技術利害關係人常態性要求不切實際的同步即時功能,導致系統資源不堪重負。這種結構性超載造成長期不穩定,損害了關鍵的倉儲運作,並因極度低效的處理模式導致伺服器基礎設施成本暴增。
商業智慧(BI)與工程團隊之間關鍵的溝通斷層,導致在一次備受矚目的產品發布期間發生災難性的生產環境故障。行銷團隊掌握了因重大聯名活動引發即將到來的龐大流量衝擊數據,卻從未與技術團隊共享。結果,工程團隊僅在原始碼層級進行優化,而未擴展底層基礎設施。發布當下,空前的同時在線用戶流量擊垮了網路層,儘管程式碼執行效率極高,仍引發了伺服器連環當機。
在東南亞與東亞地區擴展金融及生態系統整合時,面臨了嚴峻的市場契合度(Market-fit)與監管障礙。區域性專案——包括針對中國市場的微信(Weixin/WeChat)整合,以及針對印尼海外勞工的 BPJS 整合——與目標用戶的經濟現實及生態系統現狀存在根本性的脫節。上線前的評估顯示,高轉移成本、與原生工具功能重疊,以及移工族群現實中的收入限制,均嚴重限制了採用率。在推動這些專案時,必須在強烈的高層指示下,既要交付複雜的跨國整合,又要建立客觀的評估標準。
李榮欽
Ratinan “Nat” Leela-Ngamwongsa | รตินันท์ ลีลางามวงศา (นัท) | 力川栄欽 | ·𐑮𐑳𐑑𐑦𐑯𐑳𐑯 𐑤𐑰
作為 Scrum Master,我專注於優化團隊動態、消除系統性障礙並擴展跨職能能力。作為 Product Owner,我確保我們在每一次 Sprint 中實現產品價值的最大化。而當切換至 Project Manager 的角色時,我平衡專案管理的三要素——全面協調範疇、時間與成本,為利害關係人、工程師及客戶帶來可預測的成果。我深信,高績效不應以犧牲永續性為代價;我積極管理界線,以防止範疇蔓延(Scope Creep)並消除人為的急迫感。我的終極目標是營造一個能讓團隊持續交付高影響力產品,同時又能避免倦怠(Burnout)的環境。

遠端工作 · 113年 - 現在

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曼谷 · 97年 - 101年




真正的領導力在於透過結構化的賦能來釋放潛力。作為專案經理,我優化時間、資源與範疇等三重限制,以建立一個可預測的工程環境。作為 Scrum Master,我保護團隊的專注力、消除系統性障礙,並捍衛敏捷原則以穩步提升交付速度。與此同時,作為 Product Owner,我透過確保開發人員在需求絕對明確的情況下運作,來最大化每個 Sprint 的產品價值。我的終極目標是消除摩擦,並培養一個具備韌性、自我組織的團隊,使其有能力持續交付高影響力的卓越工程。
I highly recommend Ratinan for their exceptional problem-solving abilities, strong focus, and effective time management. He consistently develops practical solutions to challenges, stay dedicated to his tasks without losin gsight of priorities, and manages his time efficiently to ensure high-quality results are delivered on schedule.
- J. Rina, Secretlab
Ratinan works for me as a freelance developer, and I can confidently say he is an expert in web development. From the start, he impressed me with his portfolio—full of well-designed and highly usable websites. He doesn’t just focus on aesthetics; he ensures that every site delivers a seamless user experience while maintaining robust functionality.
What truly sets Ratinan apart is his initiative and speed. Before I even finalized my requirements, he had already taken the time to study my logistics industry. This meant I didn’t have to explain much—he anticipated my needs and structured the project in a way that made sense. All I had to do was refine the details, and the final product was exactly what I needed.
If you’re looking for a developer who is skilled, proactive, and efficient, I highly recommend Ratinan.
- P. Saengsawang, Kamelo
I had the pleasure of working alongside Ratinan in the same company. He consistently stood out for his strong commitment to agile team culture and values. His passion for technology and collaborative approach made a noticeable impact across teams.
Ratinan has proven capabilities in senior and lead roles, demonstrating technical excellence in areas such as agile scrum team practices, web application development, and technical mentorship. His dedication to continuous improvement and knowledge sharing reflects both his expertise and growth mindset.
I highly recommend Ratinan for any role that values technical proficiency, a strong agile mindset, and a collaborative spirit.
- C.W. Kerk
Had the opportunity to work with Nat during my time with Secretlab. His knowledge with the IT department is excellent and constantly giving careful thought to whatever ideas that the company or my team requires to continuously streamline our processes.
Even when the requirements are not practical, Nat will always carefully explain what’s the issue and how he and his team can go around it to still achieve our end goal.
I’ve no doubt that Nat will always value add to whichever team he works with or manages.
- I. Tan, Secretlab
I am working together with Nat on a number of projects regarding SEO. He works really hard to fix the site without fail despite having a very tight deadline. I am sure with his skills and attitude, he’ll be a great addition to any team.
- J.T. Yuan, Secretlab
I used to work with Ratinan at DNC Sportservice long time ago. That was when I met him. Anyway, after we graduated, I started my own project and invited him to join the team with all the technical stuff.
He helped our project to solve the bugs in WordPress plugin. He also handled the call to the data center when we were trying to get our SSL certificate installed and their system was bugged.
He was very dedicated and helpful despite his own full-time job which was very tough already. That’s my impression on him. I’d say that he’s professional and ready for any kind of technical challenges.
- K. Dhetchasethadee
Throughout his service at BuzzCity, Nat demonstrated his professionalism as well as proving to be a valuable team player. He is organized, reliable, and good in software development. Nat can work indepently and was able to follow projects through to completion. He is flexible and showed a lot of initiative in the projects assigned to him.
Nat is a disciplined and sincere person and performed well with his fellow colleagues. I believe this underscored his important contributions to BuzzCity.
- C. Chew, BuzzCity
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